FAQ


SHIPPING: All orders will be charged a flat $5.00 shipping rate for standard shipping which is 5-7 business days from the day you placed your order. Every order will receive a confirmation email with your order number! All orders will receive a shipping number to your email and or phone via text when the shipping label has been created Please note shipping labels may be created a day or two (maybe even three) after your order had been sent. Due to COVID-19 shipping times may be affected.

RETURNS: NO REFUNDS OR RETURNS ON SWIMSUITS other items may be returned for STORE CREDIT ONLY AND A 25% STOCKING FEE which can be waved by paying for your own return label. To receive store credit please mail the item to the return address on the shipping package! Item must be returned in original condition (tags attached no visible ware marks) within 7 business days of items arrival. IMPORTANT: Before sending item back please contact info@nilsascloset.com and inform us of return. In special cases we will issue a full refund if we are at fault for a mistake! Hey, we're all humans!